We are closed for a stock take between the 31st July and 7th August. During this time, our website can’t accept orders but it you are happy to bear with us we’ll be dispatching all orders received during the week commencing 10th August on our 24 hour service at no extra cost.

We're here to Help  - 01480 404030
We're Open
for online orders & Contactless Collections from Lt Paxton too!  - a little more information
Our Tent Hire Service is Currently paused due to the Outbreak ,  We'll be back as soon as we can!

📦  Free STD delivery on all Orders (Mainland UK)  🎁 Loyalty Points 🖊️ Save 10%🔻

IBEX Camping Delivery Charges

For the duration of the COVID-19 Outbreak we're offering Free Standard Delivery on all orders* (*UK Mainland Only | excluding special request spares orders & Tent Hire Orders) 

Here you will find details about our delivery charges and services available to us , we offer Standard ,  48 Hour and 24 Hour (Mon-Fri) Delivery services.  We primarily use Parcelforce  and Royal Mail to dispatch your parcel , occasionally we may use an alternative courier – but we’ll always let you know.

Order Cut off Time

Our order cut off time is 1pm (Monday - Friday) , orders are dispatched the same working day. If you place your order after 1pm , at the weekend or Public Holiday  we'll dispatch your order the Next Working Day.

Our Delivery Charges

Free Standard Delivery on all orders over £50 UK Mainland 

UK Mainland Delivery Charges

UK Mainland 3/5 Day under £50                   £2.95

Parcel Force 48 - UK Mainland                     £4.95

ParcelForce 24 - UK Mainland                      £6.95

Ordering something small? 

We have introduced two new  3/5 day delivery services - these cover the whole of the UK , Scotland , Highlands & Islands 

Just an Envelope -
this is our large letter size service - less than 2cm deep and under 100g  £0.99

Just a Small Box -
This is our Small Parcel Service - max dimensions 45 x 35 x 16cm  £2.90

Not sure , chat with us online and we'll check the size of your parcel for you. 

Scottish Highlands & Islands 

3/5 Day Delivery                                      £  4.95
ParcelForce 48                                        £15.42
Parcelforce 24                                         £15.56

Northern Ireland , Isle of Man and Isles of Scilly 

3/5 Day Delivery                                       £  4.95
Parcelforce 48                                          £17.22
Parcelforce 24                                          £22.76

Saturday delivery

We can add a Saturday Delivery to any of our services - the cost for this upgrade is £12.00

We update our services regularly and are more than happy to perform a personalised search for you with other couriers on the day you'd like to place  your order. 

Our Courier Providers 

We use Royal Mail and Parcelforce to dispatch your order. Our standard service is an untracked service using Royal Mail Second Class. Our 24 hour and 48 hour services are primarily provided by ParcelForce although occasionally , particularly for larger tents we may use UK Mail or an alternative Service.   If you choose our 24 Hour service or 24/48 Hour service , on the day your parcel is due to be arrive you'll receive an email from our service provider with an estimated time for delivery.  We ask that if possible you don't make any changes to this service as this can downgrade your delivery service , if you have any questions please don't hesitate to get in touch with the Team @ IBEX Camping.

Pallet Deliveries 

Occasionally , especially with some of our Zempire range of Tents , we may need to organise a Pallet Service for your delivery , we will be in touch prior to booking this service to ensure someone will be available at the time of delivery.

Important: Many of these larger tents require a 2 person handle , please ensure you lift with 2 people. 

Delivery Outside the UK 

Simply select the option to quote for delivery during checkout – we’ll search the up to date prices with our service providers and get back to you with a price – should the cost prove too expensive we are more than happy to cancel the order and issue a refund.  

Collect from our premises 

You are more than welcome to save a little on the postage and collect from us at Little Paxton – Please call 01480 404030 or email us so that we can ensure your order is ready for collection on your arrival. Please see our COVID update 

Order Processing

We process our orders up until 1pm  for collection the same working day (Mon-Fri) if you have placed your order after 1pm please allow an extra working day for your Estimated Delivery Date.

Important : our 24 hour delivery doesn’t guarantee  next day delivery – if you order is urgent and next day delivery is critical please contact us 01480 404030. Upgrading your delivery may incur extra charges.