IBEX Camping Delivery Charges
Here you will find details about our delivery charges and services available. We offer Standard, 48 Hour and 24 Hour (Mon-Fri) Delivery services.
Our Courier Services
We primarily use ParcelForce and Royal Mail to dispatch your parcel, occasionally we may use an alternative courier as outlined on this page - but we'll always let you know.
Our Standard Service is not tracked and should arrive with you within 2-3 working days of dispatching.
Our Tracked 24/48 Hour Services allow you to track your parcel and you will receive an email on the day your parcel is due to be delivered with an estimated time of delivery from our service provider. We ask that, if possible, changes aren't made to this service such as altering the delivery time slot as this may downgrade your delivery service. If you have any questions please don't hesitate to get in touch.
Please Note: Our 24 Hour Delivery does not guarantee Next Day Delivery - If your order is urgent and next day delivery is critical please contact us on 01480 404030. Any Upgrades may incur extra charges.
Order Cut off Time
Orders placed before Midday (Monday-Friday) will be dispatched the same working day. If you place your order after Midday, at the weekend or on a Public Holiday we'll dispatch your order the Next Working Day so please allow an extra working day from your Estimated Delivery Date.
Our Delivery Charges
UK Mainland Delivery Charges
Free Standard Delivery on all orders over £40* (excluding special request spares orders & Tent Hire Orders)
2-3 Working Day under £40 £3.95
Tracked 48 Hour Royal Mail / ParcelForce £4.95
Tracked 24 Hour Royal Mail / ParcelForce £5.95
Tracked 24 Hour Saturday Delivery - Orders Placed Before Friday Midday £17.95
Northern Ireland, Isle of Man, Isles of Scilly & Highland and Islands of Scotland
2-3 Working Day Delivery - Small Parcel (Under 2kg, Max Dimensions 61 x 46 x 46cm) £4.49
* If You're Unsure of the Size/Weight of the Small Item You're Purchasing - Please Contact Us *
2-3 Working Day Delivery £9.95
Tracked 48 Hour Royal Mail / ParcelForce £12.95
Tracked 24 Hour Royal Mail / ParcelForce. £14.95
Tracked 24 Hour Saturday Delivery - Orders Placed Before Friday Midday £26.95
Delivery Outside of the UK
Simply select the option to quote for delivery during checkout – we’ll search the up to date prices with our service providers and get back to you with a price – should the cost prove too expensive we are more than happy to cancel the order and issue a refund.
Collect from our premises
You are more than welcome to save a little on the postage and collect from us at Little Paxton.
Please call 01480 404030 or email us so that we can ensure your order is ready for collection on your arrival. Please see our COVID update
Large Tent Deliveries
Occasionally, we may need to organise an alternative service provider such as UK Mail for large tents or a Pallet Service for your delivery. The Pallet Service is usually required for our range of Zempire Tents and we will be in touch prior to booking this service to ensure someone will be available at the time of delivery.
Important: Many of these larger tents require a 2 person handle , please ensure you lift with 2 people.
We update our services regularly and are more than happy to perform a personalised search for you with other couriers on the day you'd like to place your order.