Hello, Welcome to IBEX Camping - Family Run with a Passion for #Camping since 2005
Our 2024 Tent Hire Bookings are Open - Book NOW!

Our Family Team are here to help
 01480 404030

Our Family Team are here to help
 01480 404030

Free 48hr Tracked Delivery > £90*  Love2Camp Rewards   Save 5%   
IBEX Camping x The Future Forest Company
 33🌳 & 59 🌱m² here in the UK.

Privacy and Cookie Policy

This policy explains how we, IBEX Camping  of  The Lifestyle Village, Gt North Road, Little Paxton, Cambs, PE19 6EN, use your personal information which you provide to us when using our website.

By using or site you accept the Terms of our Privacy and Cookie Policy.

What information we collect about you?

We collect personal information from you when you order goods or services from us or use our website. We also collect information when you complete any customer survey. Website usage information may also be collected using cookies.


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

We use the following cookies on our website :-

Some cookies on this site are essential, Our site won't work as expected without them. These cookies are set when you submit a form, login or interact with the site ie adding a product to your shopping basket etc.

We also use some non-essential cookies  to anonymously track visitors or enhance your experience of the site these are :-

Google Analytics anonymously track visitors to our website in order to enhance and improve the website. Read more about Google Analytics Privacy policy. To opt out of being tracked by Google Analytics across all websites visit  http://tools.google.com/dlpage/gaoptout.

Social Networking to enhance your experience of the site we’ve added some features which use cookies to allow you to share via social networks Facebook, Twitter etc. Our Product pages have an Add this feature which  Allows you to share, print , email – Add This track visitors who use any of their features. For more information about how Add this AddThis Privacy and Data Practices


Facebook Features for Sharing Via Facebook https://www.facebook.com/policy.php

Twitter Features for sharing via Twitter, and viewing tweets by other people.  Twitters Privacy Policy 

Instagram Sharing via Instagram https://help.instagram.com/402411646841720

Pinterest Sharing via Pinterest https://policy.pinterest.com/en-gb/privacy-policy

Google+ Features for sharing via Google+. Does not set a cookie by itself, but if one is present it will read it. Google Privacy Policy


Share a Campsite Interactive Map - this has been created using Mapme you can find details of the Mapme privacy Policy here

Tawk To Widget  - we use Tawk as our live chat provider ,  they use cookies to enable the service to be used and allow us to communicate together. You can find details of their privacy / Cookie policy here :-



Facebook Pixel 

Uses technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. For more information click here to visit

The Facebook  privacy Policy 

Payment Processing - Paypal  To process your payments we offer Paypal to learn more about how our payment processing providers use Cookies on their sites click on the following link:-

Paypal’s privacy policy : https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
TrustPilot  We have now implemented a TrustPilot widget on the website for us to share our customer reviews with other customers please see the Trustpilot Privacy policy for details of how they process your information when you interact with the TrustPilot Widget. 
Royal Mail / Parcel Force 
When we process the delivery of your order your details are imported into Royal Mail Click and Drop or manually entered into ParcelForce and DHL Websites you can find the individual companies privacy policy below:
Royal Mail Privacy Policy - Royal Mail Click & Drop 
ParcelForce Privacy policy
DHL Privacy Policy 
Zettle payment links - when you choose to pay via Zettle  you are giving us permission to share the details of your order with Zettle  in order to create a payment link you can find Zettle privacy policy here. 
Address search facility provided by Fetchify we have disabled the capture and log facility you can find details of their privacy policy here. 


Any Cookies that are provided by a third party who could change their cookies in future are outside of our control. We will review this policy regularly for any such changes.

How will we use the information we collect from you?

Information that we collect from you is used to process your order and to manage your account. We may also use your information to email you about other products or services that we think may be of interest to you.

In processing your order we may send your information to credit reference and fraud prevention agencies.
From time to time we may send your information to third parties which we consider may have goods or services which are of interest to you. If you do not wish to be contacted by third parties please email us at sales@ibexcamping.co.uk

Access to your information

You have a right to request a copy of the information we hold on you at any time. Please email us if you would like to receive a copy of this information – sales@ibexcamping.co.uk. There will be a small charge for processing this request.

Other Websites

Our website may have links to other websites. This privacy policy only applies to this website. You should therefore read the privacy policies of the other websites when you are using those sites.

Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at sales@ibexcamping.co.uk | 01480 404030 | 0797 290 7029