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Our Family Team are here to help
 01480 404030

Our Family Team are here to help
 01480 404030

Free 48hr Tracked Delivery > £90*  Love2Camp Rewards   Save 5%   
IBEX Camping x The Future Forest Company
 67🌳 & 86 🌱m² In UK.

Tent Pole Repair Service

Let us fix your damaged or broken pole , this service is available to Fibreglass poles only. Our team will give your tent pole a check over and replace any damaged pole sections together with the shock cord of necessary. We'll then ship your pole back via your chosen delivery method. 

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Broken Tent Pole? Don't panic we're here to help. The Team @ IBEX Camping are here to repair your broken tent pole for you. We'll Take a look at your shockcord - it may need replacing too - simply select the option to give us permission to change your shock cord if we need to. There's nothing to pay at this stage , simply complete your order from the drop down menu , send us your pole and we'll be in touch.  You Can find details of our charges below.

✔ Complete the options from our drop down menu's

✔ Send your Broken Pole to us , using a tracked service.

IBEX Camping , The Lifestyle Village , Gt North Road , Little Paxton , Cambs PE19 6EN

✔ Enclose a note with your order number , name and address of a copy of your order 

✔ Once your pole arrives we'll get in touch to let you know how much the repair is going to be. 

✔ We'll then repair and return via your chosen Delivery service 

There's nothing to pay at this stage , once we have checked your pole we'll get in touch to let you know the cost and take payment. 

Our repair costs

  • Tent pole repair service charge £8.50 per complete pole.
  • Tent Pole Section(s) £4.00 / £4.75  per section 
  • Replacement Shock Cord £0.60 / £0.80 per m
  • Return Tracked Shipping  £7.50 24hr Tracked Service 

We are able to repair Fibreglass and Alloy poles using universal Pole sections , if you have a metal  pole (not Alloy or similar) please get in touch before sending your pole. 

  • Brand:
    IBEX Camping
  • Condition:
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