To all our lovely customers new , old and those we've yet to meet , our suppliers, associates and your families too.
As the UK and countries around the world are experiencing such unsettling times as a result of the current outbreak we just wanted to send our warmest thoughts. We sincerely hope that you and your family are safe and well.
Updated 10th January 2021 , In response to the recent news and increasing number of cases, we have taken the decision this morning to pause our click & collect service. We are still delighted to offer telephone and online orders for delivery by Royal Mail and Parcelforce , we are dispatching the same working day without any delays and upgrading all our standard services to 48hr tracked for the duration of the lock down , take care , stay safe x
Updated 5th January 2021, Happy New Year , we hope you had a lovely Christmas. As the country enters another lock down we just wanted to update you. We are still able to process online and telephone orders , we are also delighted to discover this morning that we are also still continue to be able to operate click-and-collect (where goods are pre-ordered and collected off the premises) .
(Paused for now ) Click and Collect via our External Contactless Collection service , simply place your order and pay for your order online we'll then give you a call or text when your order has been prepared and is ready to collect from our collection space. To help keep everyone safe please make sure you wear a mask and sanitise your hands prior to making your collection. Our safe space is on CCTV so we are able to monitor without the need for any contact.
We are upgrading all our standard delivery service orders (Mainland UK ) to our tracked 48 Hour service, at no extra cost, just to help a little during this National Lockdown starting 5th January 2021.
How our Click and Collect - Contactless Collection's work.
Help us all Stay safe , always wear a Mask , Stay 2m Apart & Sanitise your hands too.
✔ Simply give us a call or place and pay for your order online or over the phone
✔ We'll then prepare your order
✔ We'll call or Text to let you know your order is ready , we'll then leave and monitor our external collection point remotely.
*Our external collection point is covered by CCTV so perfectly safe until you pop round to collect.
Our Tent Hire Service is ready to start again in Spring , we are offering a few more services for 2021. Working with a local campsite to offer ready pitched bell tent hire as well as Gardamping! Hire a tent for your Back Garden too! We're also selecting a few tents to offer Simply Tent Hire - A simple way to book a hire tent if your just looking for a getaway and not a specific tent.. We'd be delighted to help plan your 2021 Camping_Adventure , Your bookings in Safe hands we're committed to keeping everyone safe , we implemented a range of safety measures for the 2020 season and will be taking a look again in Spring 2021 to make sure we don't need to add any further precautions due to any changes government guidelines. We've also introduced our Safe Hands Booking policy just in case things are a little unsettled still.
We'd be delighted to prepare a bespoke quotation for you.... Send us a Tent Hire Enquiry
We're love to chat camping , so if your looking for a little advice for when we're a little more back to normal or would just like a chat , the team are here :) the camping community is a great one and we can share ideas and thoughts to help keep everyone going.
Stay in touch with the Team @ IBEX Camping via our Blog or find us on Social Media @ibexcamping
We've added a new interactive campsite map to keep all the great campsites up and down the country in our thoughts , we've shared a few of our special places , we'd be delighted if you would like to share yours too.
Stay Safe, Stay Well , we're all in this together x
Rebecca , Ian and The Team @ IBEX Camping